Request deletion in the app
Open Settings from your owner initials, then choose Delete account. Review the explanation, enter your current password and type DELETE, then read and confirm the final destructive confirmation.
Keep a connection while making the request. Follow the confirmation shown by the app. A form submission on this website is a request for support; it does not itself delete an account.
Manage your store subscription separately. Deleting the app or your Service Pro account does not cancel subscription billing. If you subscribed through Apple, use Apple subscription settings. If you subscribed through Google Play, use Google Play subscriptions. Sign in to the store account that made the purchase, even if you now use Service Pro on a different device.
What deletion covers
The account-deletion process is designed to remove your authentication, owned workspace, cloud backups and photos, reminder history, and support records, and disconnect Square access. Deleting an owner’s business revokes team access. Deleting an individual team member does not erase another provider’s business history.
Remaining records and copies
Limited purchase-binding, shared text opt-out, anti-replay, and cost-control records may remain to prevent fraud and unwanted messages. Previously shared or exported copies and independent billing records held by Apple, Google Play, Stripe, Square, or your service provider are separate.
Offline app copies can only receive and process a deletion notice when the device reconnects. A device that stays offline cannot be remotely cleared. See the privacy policy for the full description.
Cannot access your account?
Use our support form and choose “Privacy or deletion request.” Include the email associated with your account. We may need to verify your identity before handling the request. Do not send your password.
Request account help